Tg999's Privacy Policy

1Introduction & Scope

Tg999 (https://tg999.bio) takes your personal data privacy very seriously. This Privacy Policy explains what information tg999 collects, how that information is used, and the steps we take to keep your data secure. By using our platform, you are considered to have agreed to this policy.

This Privacy Policy applies to tg999's website, mobile app, and all associated services. It covers any user who accesses tg999 from Bangladesh or any other country. The policy has been written in clear, straightforward language so that every user can easily understand it.

2What information we collect

Tg999 collects information through three main channels: what you provide directly, data collected automatically while you use the platform, and information received from third parties. Each category is explained in detail below.

• The information you provide during registration is stored directly on our secure servers.
• Log files, cookies, and session data are collected automatically while you use the platform.
• Transaction confirmation data is received from payment gateways (bKash, Nagad, Rocket).
• Conversation records are retained when you contact customer support.

3How Your Data Is Used

Tg999 uses collected data exclusively for specific, legitimate purposes. In line with this Privacy Policy, we never use your information for any other purpose without your permission.

• Account management: For registration, login, password reset, and profile updates.
• Payment Processing: To process deposits and withdrawals securely.
• Fraud Prevention: To detect suspicious activity and keep your account secure.
• Customer Support: To resolve your issues quickly and provide support.
• Promotions & Bonuses: To send you relevant offers based on your preferences (subject to your consent).
• Responsible Gaming: To detect unusual gaming patterns and provide timely assistance.
• Legal obligations: To meet regulatory requirements.

4Who Your Data Is Shared With

Tg999 never sells your personal information. However, limited data may be shared with trusted partners solely for the purpose of delivering our services.

• Payment Provider: Only the information necessary to process transactions is shared with payment processors such as bKash, Nagad, and Rocket.
• Game Provider: Necessary session data is shared with the relevant game providers to operate Live Casino and slots games.
• Legal authorities: We are required to provide information in response to a court order or a lawful request from a government authority.
• Technology Partners: Encrypted data may be shared with cybersecurity and anti-fraud service providers.

5Cookies and tracking technologies

Tg999's website and app use cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing and usage experience.

• Essential cookies: Essential for login sessions and security; these cannot be disabled.
• Functional cookies: To remember your language preference, theme, and settings.
• Analytics Cookies: For analyzing and improving site performance — subject to your consent.
• You can delete or block cookies at any time through your browser settings, though some features may become limited.

6How Long Your Data Is Retained

Tg999 retains your information only for as long as necessary. Even after account closure, certain data may be kept for a defined period to meet legal and regulatory requirements.

• Data for active accounts is retained for the full duration the account remains active.
• Financial transaction records are generally retained for up to 5 years in accordance with legal requirements.
• KYC documents are retained for up to 3 years after account closure.
• Once the designated retention period has passed, data is securely deleted or anonymized.

7Security Measures

Tg999 uses internationally recognized security technologies to protect your data. Our security systems are regularly audited by independent third parties.

• SSL/TLS encryption: All data transfers are secured with 256-bit SSL encryption.
• Two-Factor Verification (2FA): An additional layer of security is applied during login.
• Firewall & DDoS Protection: Advanced firewalls are in place to protect against cyberattacks.
• Regular Security Audits: Independent cybersecurity experts conduct regular audits of our systems.
• Access controls: Only authorized personnel can access specific data.

8Your data rights

As a tg999 user, you have several important rights over your own data. To exercise any of these rights, please contact our support team.

• Right to Know: You can find out what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate information.
• Right to Erasure: You may request the deletion of certain data (subject to legal obligations).
• Right to Portability: You can request a copy of your data.
• Right to object: You may object to the processing of certain data.
• Right to Withdraw Consent: You can withdraw your consent to marketing communications at any time.

9Minor User Protection

Tg999 strictly prohibits anyone under 18 from using the platform. Collecting or processing data from minors is entirely forbidden. If we discover that a minor has registered, the account will be closed immediately and all collected data will be securely deleted.

If parents believe their child is using tg999, please contact our support team immediately.

10Policy Updates & Contact

Tg999 may update this Privacy Policy at any time. Any changes will be published on this page with a revised date. For significant changes, you may also be notified at your registered email address.

For any questions or concerns about our Privacy Policy, please reach out to us. Our dedicated privacy team will respond within 72 hours.

For full terms and conditions, please visit our Terms & Conditions View Page.